1.As different computer display,colors differently, the color of the actual item may vary slightly from the above images.
2.Attention:please ignore the tags comes with the cloth,the tags size sometimes can be larger than our description size, because those are for chinese,we are 1 or 2 size small than european and american people. (Please refer to our size table)
3.About price and quality:If one price $9.99,we can promise the goods worth more than $19.99.but cannot promise it is $99.99 quality, if anyone who pay $9.99 but want $99.99 quality.we can’t do it.
4. about shipping:we can’t promise we can ship in 2-5 days after order. but can’t promise the delivery time. You should understand I hope you can receive the packages soon. Really we can’t control the time. All depands on post office.Please understand
5.If you want change adress, size or color,please tell us before paying to avoid mistake happen.
We would dispatch the goods and offer the postage within 7 days once the payment is received by Escrow
1) China Post Air Mail which usually takes 1-2 working days to update the parcel status online as forwarder need to get time to handle all these for us .
2) Please help to leave your message on how to declare the customer fee in your order.Or we will put low value in the sheet.
3) Service transit time is provided by the carrier and excludes weekends and holidays.Transit times may vary,particularly during the holiday season.We will push our shipping company to deliver as soon as possible.
4) If you have not received your shipment within 30days from payment,please contact us .We will track the shipment and get back to you as soon as possible with a reply.Our goal is to make customer satisfy.
Please check the goods in front of the couier after you consigned, If any goods damaged, Please tell the courier and us timely, so we can figure out who should bear the responsibility. If we send out wrong goods, please take some photos and send us after we checked, we will send out the correct one to you aspa as for the goods you get.We will slove for you also. Thank you.
If there have any question, please contact us via the ask seller a question tab on the top of the listing page or e-mail us or leave message in your order page.
If you don’t satisfied.Please contect us. We will service until you satisfied.
If you satisfied with us please leave us 5-star as the gift for us.
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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.