A friendly reminder for customers
1.Each product needs to be tested for more than 4 hours before shipment to ensure better quality.if you receive the radio can not work normally.
It should be that your connecting is wrong. Pls use our radio cable when install to your love car, because difference factory the cable design difference, or its will burn.
2.Please kindly notes that If you received any problem items,please contact us before giving any feedback,
we will confirm the problem and get back to you ASAP and give a best solution for this,Please dont worry we are responsible for any possible issues.
It’s our responsibility to solve the problem until you satisfied. our goal is customer satisfaction!
3.here is a link that teaches you how to connect the Steering wheel controls:
Notice:
The Operating system is window ce,NOT Android system.it can support mirror link with Android 4.4-8.1,it can show more APP on the radio
7 inch big HD touch screen+ Rear view camera input + charge mobile phone +Steering Wheel Control
|
Support 12 languages
menu
|
English, Spanish, German, French ,Russian, Portuguese, Italian, Japanese, Chinese, Turkey,Czech, Polish |
| FM range |
87.5 MHz-108.00MHz (Stereo electronic tuner, scan
& store stations automatically)
|
| Aux interface | could plug in external MP3, Mobile phone, etc. audio input. |
| Variety of audio options | Jazz / pop / rock / classic and so on; |
| Audio format | DIS, MP3, WMA, ACC, OGG, WAV, RA, FLAC, AC3, MP2, AMR, etc |
| Video format | AVI, MP4, TS, ASF, FLV, PMP, RM, RMVB, MPG, etc. |
| MOSFET amplifier | 45watts x4 Max power output |
How to make sure our 2 din car dvd fit for your car?
All possible questions
1. The size of the machine
one Din:178*58mm
two Din:178*100-102mm
You can make sure the size of Center console on your car
2.How to mirror link Android Phone?
a.You need to open the Developer Options at first.
b.Open USB debugging .
c.Then reconnect your phone with item
d.Mirror link success.
If you still can not mirror link,please contact us,we will send you a video to watch how to do it.
3. Can not open the machine
Red wire: Car key control line
Yellow wire: Memory line
A.Yellow and red wires to “+” , Black wire to “-“.
B. if you can not identify “+”‘-“of your car wires, please use a multimeter to test
(SD card may also cause non-boot situation, the solution is to format)
4. No sound(Line does not match),how to solve?
A:Choose two of the eight lines to connect the speaker.
If there is a sound, the machine is good, if there is no sound , machine is bad.
B:A speaker must be connected to two lines, a total of four speakers, eight lines.
5. Rear camera not work, show blue screen.
Connect pink wire, also install to right RCA cable.
also dont connect the pink wire to ACC/B+ line.
Please don’t give us bad reviews and disputes before contacting us. If there is any problem with the product please contact us first, we will help you solve the problem.thank you!
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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
